NapBaby Terms Of Use

Status: approved_founder_self_attestation Consent version: napbaby-privacy-terms-v1 Effective date: 2026-11-02 Last updated: 2026-11-02

1. Agreement And Operator Identity

These Terms of Use (“Terms”) govern your access to and use of the NapBaby mobile application, web interfaces and related services (“Service”) operated by CONNECT BRANDS LLC, located at 2093A Philadelphia Pike, Suite 418, Claymont, DE 19703, United States (“NapBaby”, “we”, “us”). By creating an account, accepting these Terms in the app or using the Service, you agree to be bound by these Terms and our Privacy Policy. For support or legal notices, contact support@napbaby.app.

2. Educational Use And Medical Disclaimer (Apple Guideline 1.4.1)

NAPBABY IS AN EDUCATIONAL AND ROUTINE-ORGANIZATION TOOL ONLY. IT DOES NOT PROVIDE MEDICAL ADVICE, CLINICAL DIAGNOSIS, TREATMENT, PHYSIOLOGICAL MONITORING OR EMERGENCY SERVICES.

No Substitute for Professional Medical Care: All sleep schedules, wake windows, routine adjustments, course lessons and Luma AI responses are provided for general educational and informational purposes only. Never disregard, delay or replace professional pediatric or medical advice because of information displayed in NapBaby.
Caregiver Responsibility & Safe Sleep: Parents and caregivers remain solely responsible for their child’s health, safe sleep environment, feeding intake and supervision. Complementary safety reminders in the app attribute public-health guidelines from the American Academy of Pediatrics (AAP) (safe sleep and crying management) and the Centers for Disease Control and Prevention (CDC) (maternal warning signs and hunger/fullness cues) separately from NapBaby routine methodology.
Medical Emergencies: Do not use NapBaby or Luma AI to report or manage medical emergencies. If your baby has difficulty breathing, is unresponsive, has blue lips, or if a caregiver experiences postpartum hemorrhage or fear of self-harm or harming the baby, contact local emergency services immediately.

3. Eligibility And Account Security

Adult Caregivers Only (18+): You must be at least 18 years of age and the parent, legal guardian or expressly authorized caregiver of the child whose information you enter (signup:adult-caregiver-v1).
Account Credentials: You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

4. Luma AI Assistant And Care Logging Rules

Bounded Automated Assistance: Luma operates across 7 supported languages (pt-BR, en-US, es, fr, de, it, zh-CN) after you grant explicit in-app consent for data processing via OpenAI. Because AI-generated responses are automated, they may occasionally be incomplete or unsuitable for your child’s specific circumstances. Luma never diagnoses conditions or prescribes medication dosages.
Urgent Safety Lock: If Luma detects language indicating an infant or maternal emergency, routine coaching is suspended for that profile until you confirm that a healthcare professional has examined the baby and cleared normal routine activities.
Human Confirmation for Records: Sleep predictions never become historical records automatically. Chat-suggested sleep or care actions are saved only when you confirm them or submit an unambiguous factual report for the active baby profile. Local care diary entries (localCare) are stored on the current device and are not guaranteed to appear on other devices unless exported.

Subscription And Purchases

NapBaby offers optional paid access to NapBaby Premium through auto-renewing Monthly and Annual subscriptions managed via the Apple App Store or Google Play (powered by RevenueCat). In accordance with Apple App Store Review Guideline 3.1.2 and Paid Applications Schedule 2, Section 3.8(b) and Google Play Billing policies:

Title, Duration & Price: Subscription options (NapBaby Premium Monthly or Annual) and localized prices are displayed on the in-app paywall prior to purchase and are determined by the store for your region.
Billing Confirmation: Payment is charged to your Apple ID or Google Play account at confirmation of purchase.
Automatic Renewal: Subscriptions automatically renew for the same duration and price unless auto-renew is turned off at least 24 hours before the end of the current billing period.
Renewal Charge Window: Your account will be charged for renewal within 24 hours prior to the end of the current billing period.
Free Trials / Introductory Offers: If a free trial or introductory offer is provided on the paywall, unused portions of the trial are forfeited when a subscription is purchased, and the trial converts automatically to a paid subscription unless canceled at least 24 hours before the trial period expires.
Management, Cancellation & Refunds: You can manage or cancel your subscription at any time in your Apple ID Account Settings (Settings → Apple ID → Subscriptions) or Google Play Subscriptions. Deleting your NapBaby account inside the app removes your application data (Apple Guideline 5.1.1(v)) but does not automatically cancel an active store subscription. Refund requests are processed directly by Apple or Google under their respective store policies.
Restore Purchases: You may restore active subscriptions on a new or reinstalled device using the in-app Restore Purchases control while signed in to the same store account.

6. Intellectual Property And Acceptable Use

All NapBaby course lessons, routine engine algorithms, visual designs, trademarks and software are owned by or licensed to CONNECT BRANDS LLC and are protected by copyright and intellectual property laws. You receive a personal, non-exclusive, non-transferable, revocable license to use the Service for personal family caregiving. You may not copy, redistribute, scrape, reverse-engineer or use any NapBaby content, schedule outputs or Luma responses to train machine-learning models or build competing commercial products.

7. Disclaimer Of Warranties And Limitation Of Liability

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL RESULT IN SPECIFIC SLEEP OUTCOMES OR BE UNINTERRUPTED OR ERROR-FREE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CONNECT BRANDS LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, AND OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) USD 150.00.

8. Governing Law And Changes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, and without prejudice to mandatory consumer protection rights applicable in your country of residence. Material updates to these Terms will be published with an updated LEGAL_CONSENT_VERSION requiring in-app acceptance.